Refunds & Returns Policy


Equisol is happy to exchange any unopened or unused unnecessary/unsuitable products with Equisol products that are more suited to your needs.


If you are unsatisfied with the performance of your product, please email to discuss your concerns.

We will refund products when:

  • they have been determined to be faulty
  • they are unable to fulfil their described purpose as listed on our website and
  • have been used in accordance with instructions provided on the product label
  • you can provide proof of purchase